Our Staff

We believe the strongest asset The Jackson Group can provide to your organization is access to our talented and experienced staff.  From those you might encounter on a first contact — our Business Development Team or Administrative Staff — to those that produce your reports and present findings, you will find The Jackson Group team very responsive and focused on customer service.

Senior Leadership

Mary Margaret Baker Director, Jackson Group Interactive mmbaker@jginteractive.com	Alan Jackson President / CEO ajackson@thejacksongroup.com
Anthony (Tony) Jackson Co-Chair / Senior Advisor tjackson@thejacksongroup.com	Margaret Jackson Co-Chair / Senior Advisor mjackson@thejacksongroup.com

Business Development

Libby Frei Director, Business Development lfrei@thejacksongroup.com	Jack Gebbie Business Development, Business Services jgebbie@thejacksongroup.com
Kyle Allen Business Development, Healthcare Services kallen@thejacksongroup.com

Client Relations

Karen Dickerson Project Manager kdickerson@thejacksongroup.com	Jennifer East Project Manager jeast@thejacksongroup.com
Jack Gebbie Director of Research Services jgebbie@thejacksongroup.com	Charlotte Hyde Project Manager Assistant chyde@thejacksongroup.com
Eric Johnston Project Manager ejohnston@thejacksongroup.com	Janette Jones Director, Patient Satisfaction Services jjones@thejacksongroup.com
Connie Saunders Senior Consultant csaunders@thejacksongroup.com	Valerie Sipe Project Manager, CAHPS vsipe@thejacksongroup.com
Cody England Project Manager Assistant cengland@thejacksongroup.com	Ashley McDade Project Manager Assistant amcdade@thejacksongroup.com

Information Services

Beth Arnett Data Coordinator barnett@thejacksongroup.com	Len Bartlett Information Services Director lbartlett@thejacksongroup.com
Ron Conway Database Programmer rconway@thejacksongroup.com	Kristin Dzimitrowicz Assistant Director, IS kristin@thejacksongroup.com
Billy Hilton Survey Programmer bhilton@thejacksongroup.com	Ken Marlow Data Processor kmarlow@thejacksongroup.com
Kasey Whelton Report Coordinator kwhelton@thejacksongroup.com	Mark Powell Report Coordinator Assistant mpowell@thejacksongroup.com

Administrative Services

Ericka Bartlett Human Resources Director ebartlett@thejacksongroup.com	Dee Hanks Administrative Services dhanks@thejacksongroup.com

Call Center

Ericka Bartlett Call Center Director ebartlett@thejacksongroup.com	Albeiro Grimaldo Call Center Supervisor agrimaldo@thejacksongroup.com
Allyson Sanders Quality Assurance Agent asanders@thejacksongroup.com	Bessie Carroll Quality Assurance Agent bcarrol@thejacksongroup.com

Jackson Group Interactive

Alan Jackson Executive Director ajackson@jginteractive.com	Mary Margaret Baker Director mmbaker@jginteractive.com
Chris Frye Producer cfrye@jginteractive.com	Catherine Rumley Business Development crumley@jginteractive.com