The demand for quality employees is on the rise, and retaining good people is more important than ever. When a quality employee terminates his or her relationship with your organization, you suffer a substantial loss. Not only are you losing the employee’s talent, you are also losing the time and money spent training him or her. However, your organization can gain valuable information from departing employees-and the exit survey is the tool used to gather this important data.
It has been said that knowing a problem exists is half the solution. Our exit surveys go beyond that by not only identifying areas of concern, but also, by offering “branching questions” that drill down for more specific information. This unique capability, offered by The Jackson Group, provides your organization with actionable data necessary for working towards a solution.
Exit surveys may be conducted using innovative survey technology developed by The Jackson Group as well as through more traditional models. The questionnaire — created from The Jackson Group’s template of standard exit survey statements — is tailored to meet the specific needs of your organization. As part of the survey, each exiting employee is given the opportunity to add any incidental comments about his or her experience with your organization — which could end up being some of the most valuable insights.
Another valuable use for exit surveys is that of gathering information about corporate compliance. While surveying exiting employees, organizations can ask questions regarding the corporation’s adherence to legal policies.
Reporting frequency is determined by each organization’s individual needs; typical reporting cycles range from monthly, quarterly, semi-annually and annually.
At The Jackson Group, we understand that an employee’s decision to leave his or her job is often surrounded by emotion. That’s why we handle every aspect of these exit interview surveys with tact and sensitivity.
The Jackson Group provides your organization with a variety of flexible instruments for gathering readable and useable data.