TJG works with a variety of clients who have a variety of needs, and Steritech is one of our valued customers with a unique survey process. We work primarily with Steritech’s Pest Prevention Business surveying their US and Canadian customers. Through a telephone survey, we contact 379 of their customers a month to ask basic [...]
Black River Memorial Hospital has been named a recipient of The Jackson Group’s prestigious Laureate Award for Workplace Excellence. This is their fifth time receiving this award since 2008, and they are the first client to ever receive the honor more than four times. This latest award was presented to the hospital’s leadership on September [...]
Southeastern Regional Medical Center has been named a recipient of The Jackson Group’s prestigious Laureate Award for Workplace Excellence. This is their third such award in five years. Connie Saunders, Senior Consultant, presented the award to the hospital’s leadership on August 23rd. The Laureate Award for Workplace Excellence was awarded to SRMC based on Work [...]
The Jackson Group is proud to have recently awarded long-term client Meadows Regional Medical Center (Vidalia, Georgia) with their third Laureate Award for Workplace Excellence! This year’s award comes on the heels of the organization opening their new facility — a beautiful 194,000 square feet building with a patient-focused design, all private suites, and a [...]
A new case study has been posted to The Jackson Group’s “Case Studies” page on this web site, focusing on new surveying technology. This particular case study is about the Urgent Care facility at KershawHealth in Elgin, South Carolina, which started using an iPad to collect satisfaction survey data from their patients before they left [...]
The Jackson Group has worked with Black River Memorial Hospital out of Black River Falls, Wisconsin, for a number of years on their annual employee satisfaction survey process. This was actually the second award for Black River Memorial Hospital, as they have been a client that has continuously focused on employee satisfaction and improving the [...]
Sentara Healthcare has been named a recipient of The Jackson Group’s prestigious Laureate Award for Workplace Excellence. President/CEO Alan Jackson and lead Project Manager Eric Johnston of The Jackson Group presented the award to the hospital’s Human Resources team on February 8th. This is the second such award given to Sentara with the first Excellence Award [...]
The Jackson Group is proud to recognize two of its clients for being listed on Modern Healthcare’s “100 Best Places to Work in Healthcare” for 2010! The Women’s Hospital, part of the Deaconess Health System, out of Newburgh, Indiana, placed 17th on the list. The Jackson Group currently handles HCAHPS surveying for this organization. Visit [...]
We have posted a new case study in the “Online Resources” section of our web site. This case study focuses on Sentara Healthcare in eastern Virginia, a multi-facility system that has been working with The Jackson Group since 2004 on their annual employee satisfaction survey. Click this link to read the case study.
