Safety Culture Surveys for Healthcare
The Jackson Group, Inc. knows and understands you are under a lot of pressure to improve patient safety. In a recent Modern Healthcare article a report indicates an 11.3% increase in Medicare patient-safety incidents at an estimated cost of $8.3 billion dollars in excess inpatient costs. JCAHO puts increasing emphasis on safety during surveys.
Yes, there are process improvements you can make to improve patient safety. You have already done that in many cases. The lingering question: Is our hospital culture supportive of those things that meet the safety needs of our patients? The way to answer that question is to survey the employees in your organization on their perception of patient safety.
In September 2004, the Agency for Healthcare Research and Quality (AHRQ) released a public domain survey that helps you measure your staff’s perception of a patient safety culture, and The Jackson Group wants to make it simple and cost effective for hospitals to use. We are providing the AHRQ survey as a web-based survey for a very minimal cost to current or new clients. It is a simple matter of assigning your organization a login and password, communicating the procedure to employees, a two to four week period to take the survey and two weeks later you have a total organization report on YOUR hospital’s patient safety culture.
We want to be your partner in helping improve your organization, and we feel the idea of measuring your employees’ perception of patient safety is very important for the success of your organization. To quickly implement this survey call The Jackson Group at 800-554-0373.