In today’s fast-paced business world, access to data and information is paramount to a company’s survival. Being able to see your organization’s vital up-to-date information – such as financial, sales, or operational data – helps you stay flexible and responsive to emerging needs. Employee and customer satisfaction data should be classified in that same arena, and should be as easy to access when needed.
The Jackson Group has taken its core “Mercury” technology of online access to survey data, which it developed several years ago, and enhanced its usability and performance. In fact, The Jackson Group now provides two different levels of interaction, depending on your organization’s needs and complexity: “Mercury 2” and “Mercury Dashboards”.
Mercury2, the next version of the online data access system, provides clients with up-to-the-minute access to their survey data – whether employee, customer, or market perception – and lets them create their own “tables” of information from their survey questions and demographics. Users can build simple or complex tables of survey data and export them to Microsoft Excel or PowerPoint for further analysis or presentation.
The other level of access, called Mercury Dashboards, serves as a simple, graphical representation of critical survey data that can be viewed from any web browser with minimal interaction. The dashboards act as a reservoir of information collected from one or various survey data sources, and displays the information using graphs, charts, and tables.
Dashboards can be made available to various people within the organization to let them all have access to current survey results and trends. In fact, the dashboards can even be built to tie in other organization-specific metrics (financial, staffing, sales, etc.) to provide users with a true “one-stop” source for company vital data. If you would like to learn more about how these services can help your organization, please follow this link to contact us.