It only takes one mile and a few dollars to help make a difference in the lives of thousands of babies. That’s why, for the past five years, The Jackson Group has joined the March of Dimes for their annual March for Babies. This year’s March took place on April 28th at Lenoir-Rhyne University, and [...]
A few months ago, The Jackson Group announced the development of the “Rounding Pad™”, an exciting new tool for improving the efficiency of rounding and enhancing timely improvements of customer service for healthcare organizations. Today we are proud to announce that this service is really catching on! As of early April 2012, the Rounding Pad™ [...]
Among other things, 2012 has already brought The Jackson Group the fifth annual Greater Hickory Metro Corporate Challenge and the chance to defend our three previous first place wins. The Challenge, hosted by the Hickory Parks and Recreation Department and the Hickory Jaycees, gives local businesses and organizations the opportunity to come together for fun and [...]
Connie Saunders, Senior Consultant, looks into what creates the differing views between leadership and employees regarding employee involvement. Why do employees see room for improvement while leaders are satisfied, and what can organizations do to bridge the gap? Involvement Gap Through the eyes of employees and leaders employee involvement looks, feels and is something different [...]
April’s issue of Business North Carolina brings to light the many offerings and opportunities within Catawba County. We are proud to say that Jackson Group Interactive and their online program, The MESH, were featured. The final paragraphs of the article “Spreading the Word” begin by saying “Media production is important in Catawba County, and Jackson Group [...]
The Jackson Group has released a new Internet-based audio program about the CAHPS survey process, titled “CAHPS Cast” and available for free from either The Jackson Group’s web site or from Apple iTunes. Visit The Jackson Group’s Podcasts page to learn more about this show along with other shows available through The MESH network. “CAHPS [...]
The Jackson Group, Inc. proudly announces the recent addition of Michael Dowd, as a Business Development Associate for the Healthcare market. Mr. Dowd will be responsible for new business development, relationship management, and strategic planning with healthcare organizations in North Carolina, South Carolina, and Virginia. In his tenure with national patient satisfaction survey firm Press [...]
The Jackson Group is proud to have recently awarded long-term client Meadows Regional Medical Center (Vidalia, Georgia) with their third Laureate Award for Workplace Excellence! This year’s award comes on the heels of the organization opening their new facility — a beautiful 194,000 square feet building with a patient-focused design, all private suites, and a [...]
The Jackson Group is proud to announce the development of the “Rounding Pad™”, a combination of survey instrument and tablet technology designed to help improve rounding efficiency and initiate immediate service recovery for healthcare organizations. The Rounding Pad™ utilizes an Apple iPad to give those conducting rounding a tool for quick data entry during patient [...]
A new case study has been posted to The Jackson Group’s “Case Studies” page on this web site. This particular case study is about the Urgent Care facility at KershawHealth in Elgin, South Carolina, which started using an iPad to collect satisfaction survey data from their patients before they left the facility. The case study [...]
